Privacy policy

Summary

You can use the catalogue and the calculator without registering and without giving personal data. We receive data only when you send a request yourself.

Data controller

E-mail: support@carurope.eu

Data we process

• Quote request: name, phone number, preferred channel (Telegram, Viber, WhatsApp, call), approximate budget, car model or ad link, your comment, and the calculator parameters or catalogue car from which you sent the request. Purpose: to contact you, prepare a quote and suggest options.
• Saved requests are available only to the managers who handle them: ours and those of the import partner we pass the request to (see "Who receives the data"). A notice about a new request may reach the manager through a messenger (Telegram) or e-mail.
• Technical server logs: IP address, time, page and browser are kept for up to 14 days for security and error analysis.
• Requests from site owners to remove listings: domain, e-mail and message, to carry out the request.

Basis and consent

We process the data of a request on the basis of your consent, which you give by ticking the box in the form, and to take steps before a contract at your request. Without consent the form is not sent.

Passing the request to the import partner rests on the same grounds: without it we cannot carry out your request (find, inspect and bring the car).

Who receives the data

Import partner: you receive the company's name and registration details before any agreement. Every request sent on this site goes to the import partner who carries it out: they contact you, prepare the quote and offer a contract for finding, buying and delivering the car. We pass only the data of the request: name, phone or other contact, preferred channel, your comment, budget, car model or ad link, and the link to the catalogue car and the turnkey estimate from which you sent it. We pass it over an encrypted connection, as a rule automatically into the partner's CRM right after you send the form. Legal basis: carrying out your request (steps before a contract at your request) and your consent in the form. The partner processes this data as an independent controller, only to answer your request and for a contract with you, and keeps it under its own privacy policy.

We do not sell the data of a request and do not pass it to ad networks. It may be processed by our hosting, e-mail and messenger providers acting on our behalf, and by authorities where the law requires. If your order needs a carrier, broker or another contractor, we pass them only the data needed for that order.

Storage periods

We keep a request while it is being handled and no longer than the purpose or the law requires. On your request we delete it earlier.

Your rights

Under the Ukrainian Law on Personal Data Protection you have the right to know what data about you is processed, to demand its correction or deletion, to withdraw consent and to complain to the Ukrainian Parliament Commissioner for Human Rights. Write to support@carurope.eu.